Return & Refund Policy
Return & Refund Policy
At VivaVogue, your satisfaction is our priority. If you’re not completely happy with your order, returns are simple and hassle-free.
Return Window:
You have 30 days from receiving your order to request a return or exchange.
Eligible Items:
Items must be new, unworn, unwashed, and in their original packaging.
Damaged or Defective Items:
If your item arrives damaged or defective, contact us immediately for a full refund or exchange.
Return Shipping:
Return shipping is the customer’s responsibility. We recommend using a trackable service, as we can’t be responsible for lost packages.
How to Return:
Email us at: info@vivavoguefashion.com with your order number and reason for return. We’ll provide all instructions.
Exchanges & Refunds:
Exchanges depend on size and color availability. Once your return is received and inspected, we’ll process your refund to your original payment method within 5–10 business days.
Need Help?
Contact us anytime at: info@vivavoguefashion.com. We’re happy to help!